Lowfaremart Blog

Can you Cancel a Flight on Cathay Pacific?

Cathay Pacific Airways is a national flag carrier of Hong Kong. Its main headquarters and administrative office can be found at Hong Kong International Airport. It handles almost 190+ destinations in more than 46 countries. Also, one of the oldest flight service providers that began providing air services in 1946, here you can get an unforgettable memory and can its services experience. But due to a sudden change in your plan, if you want to cancel your reservation, then it is important for you to know its cancelation policy if you want your refund without any deduction.  

If you don’t have much knowledge about the policies, then you can read the information below.

What is the Cathay Pacific Flight Cancellation Policy?

Concerning Cathay Pacific's cancellation policy, You need to call off your reservation first before requesting a return.

  • After requesting a refund, passengers are required to wait for up to 7- 14 working days to send it back to their bank account, depending on the mode of payment and bank type they used.
  • If you booked your trip using any third-party web pages, then you need to contact the same third-party service provider via their phone number or their web page.
  • If the reservation is made under the noncancelable policy, then you can not cancel your booking until you have any significant medical issue or death in your family, but for this, you need to provide proof.  
  • According to the Cathay Pacific cancellation policy 24 hours you can able to claim a full refund if you call your booking within the first 24 hours of reserving your seat.
  • Ticket call-off also depends on the class of the seat, such as economy class, business class seat, and premium class seat.
  • If the booking duration crosses 24 hours, then you need to pay a penalty of a minimum of 150$.

Does Cathay Pacific have a 24-hour free cancellation?

Yes, Customers who have reserved the e-ticket directly from the airline's official web page or via the mobile application of the airline can cancel their flight free of charge or without paying the Cathay Pacific cancellation fee within 24 hours by using the Manage Booking section. Also, they can speak with the airline agent directly regarding the issue. 

How can I cancel a Cathay Pacific Flight ticket?

With the airline, you will get many options to call your reservation using various methods. Still, the best method is using the official web page because you can cancel your e-ticket any time, whether it is daytime or at night, by visiting its official web page. But if you don’t know the procedure, then you can use the steps below.

The procedure to call off your tickets

  • Here, you are first required to open the official web page at cathypacific.com and wait for a few seconds till the page opens.
  • Now, on the top of the home page, click on the flights icon.
  • Then again click on the manage booking option.
  • Here to see your booking to make any changes, you need to log in to the page using your email address or mobile number. 
  • After signing the page, you can see the full details of your total flight lists, and select the flight you want to modify.
  • Then, pay the penalty fee if you do not surpass the policy. 
  • When all the steps are completed successfully without any errors then you will get the confirmation mail.
  • If you want to find any difficulty using the official web page then the best option is for you to connect with the agent directly. If you don’t know how to connect with the agent, then follow the information below.

Procedure to connect with the agent directly

To connect with the agent directly, you need to call its number, i.e., +1 833 933 2244, and then follow the recorded instructions of the IVR menu. 

  • In this command, first, you are required to pick out the language you want to speak.
  • Then, in the last command, choose the topic from the list of the issues you are listening to. 
  • When all the steps are complete then, your call will connect to the agent where you can discuss your queries quickly.

Cathay Pacific cancellation fee?

Cancellation fees for domestic trips are between $75 to $420, and for international trips, they are more than $500. But if you call off the reservation within 24 hours of reserving your tickets, then you don’t need to pay any fee. But because policies change from time to time the fee might change so before calling off your ticket, you should speak with the customer service agent of the airline so that you will not find any difficulty.