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How to Get Refund on Cancelled Flights of Austrian Airlines?

Things may not go as planned, and this can happen with your travel plans as well. You may have booked a trip, but later, for some reason, you had to cancel it. It is in your best interest to make your booking with Austrian Airlines and be entitled to a refund on flight cancellation. However, there are many things that one needs to keep in mind while canceling their ticket to be eligible for a refund. Otherwise, the airline will not listen to your request. 

What is the Refund Policy of Austrian Airlines?

  • Any passenger who cancels their ticket within 24 hours of their booking can apply for a full refund. 
  • If a ticket is canceled after 24 hours of booking, the ticket price will be deducted as cancellation charges. 
  • The refund will be initiated in the passenger's account 24 hours after the ticket is canceled. However, it can take seven business days for the refund to reflect in the account. 
  • Passengers who had to cancel their tickets due to a medical emergency can get a full refund after presenting medical reports to the airline. 
  • If the ticket is canceled due to the death of the passenger, the legal nominee is supposed to receive the refund amount. 
  • No refund will initiated on the used ticket. The ticket must be fully unused for a refund. 

Can I get a refund with Austrian Airlines?

Yes, once you cancel your booking with Austrian Airlines, you will have to apply for a refund. The airline will take your request into consideration, proceed with the formalities, and refund your money as soon as possible. Follow the steps below for a refund after canceling your Austrian flight:-

  • Land on the official page of Austrian Airlines. 
  • Now, move to the option “Manage my Booking.”
  • Enter your last name and booking reference number, then tap on search to view the details of your booking. 
  • Now, access the menu and choose the “Refund” option. 
  • It will redirect you to the next page, where you will get an online refund form. 
  • Fill in the details of your canceled ticket in the suggested box and mention your reason for canceling the ticket in the comment box. 
  • Attach any documents and files you have related to this. 
  • Submit the form and relax; Austrian Airlines will initiate your refund after completing all the formalities. 

Can I cancel my flight with Austrian Airlines?

Austrian Airlines understands that sometimes passengers may need to cancel their booking. Passengers have the flexibility to cancel their booking at any time after booking, but they will have to pay some charges. However, these charges can be avoided by taking a refundable ticket at the time of booking. Additionally, for a period of 24 hours after booking, both refundable and non-refundable tickets are eligible for a full refund.

Am I Entitled for a Full Refund on a Canceled Flight Ticket?

There are a few things that you need to follow to get a full refund on canceling your flight. Do the following things and receive the complete amount back to your account:-

  • Austrian Airlines gives a risk-free window of 24 hours for passengers to cancel their booked flight and receive the complete amount paid for the ticket. 
  • You can buy a refundable ticket by paying a little more than the original price and cancel it anytime. The airline will not impose any cancellation charges. 
  • If the airline cancels the flight due to a technical error, you can apply for a refund and receive a full refund. 
  • If a passenger is medically unfit, attach medical reports stating your health issue. The airline refunded the ticket price to passengers who failed to travel with them for medical reasons. 

Is There any way to get Refund on Non-refundable flights?

No, until and unless the passenger has a strong reason, the airline will not refund the money on a non-refundable ticket. These tickets are only entitled to receive government taxes and charges. Any amount other than these will be forfeited on a non-refundable ticket. Thus, it is advised that you always prefer a refundable ticket if you are unsure of your travel plans.


If your plan changes and you want to cancel your booked Austrian flights, hold yourself for a little while and review the benefits by informing yourself of the refund policy from the above paragraph. If you still have doubts and want more clarity about the topic, connect with their agent or visit their page for first-hand information.